Privacy Policy

Last updated: 30 August 2026

Platform status

SharperTime is launching soon. Registration and paid access are currently closed. This website may be used to review the product direction and demonstration materials while the platform is being prepared for launch.

Information we collect

When the relevant features are enabled, SharperTime may process account and contact details such as your name, surname, email address, phone number, ID number and address details. We may also process email-verification status, payment references, account activity, questions, images, documents, voice inputs, lesson activity and support messages that you choose to submit.

How we use information

We use information to create and secure accounts, provide educational features, return automated feedback, manage access, reconcile payments, respond to support requests, prevent abuse and fraud, improve reliability, and meet legal or accounting obligations.

Automated learning features

Some SharperTime features use automated processing. Questions, uploads, voice inputs and other content you submit may be processed to generate a response, explanation, correction or other learning support. Please do not submit unnecessary sensitive personal information in a question, upload or support message.

Payments and security

When payments are enabled, PayFast handles card details during checkout. SharperTime does not store full card details; it may retain payment references, status and related records needed to provide access, reconcile transactions and respond to disputes. Passwords are stored as hashes, and email verification and password-reset tokens are stored only as hashes and expire.

Retention and sharing

SharperTime may use service providers for hosting, email delivery, payments, security and technical operations. Information is shared only as needed to operate the service, protect users, process a requested transaction, or comply with law. We do not sell personal information. Records may be retained for support, payment reconciliation, fraud prevention, security, backups and legal obligations.

Your choices

You may email SharperX to ask about personal information associated with your account or to request a correction. Some information may need to be retained where required for security, accounting, dispute handling or legal compliance.