Refund Policy

Payments are for digital access periods and internal usage allowances. If PayFast confirms a payment but access is not allocated, contact support with the payment reference so the account can be corrected.

Refund requests are reviewed case by case. Refunds may be refused where access was delivered and substantially used, where account details were inaccurate, or where the account was blocked for abuse, fraud or policy violations.

SharperTime does not refund because an AI response was not accepted as official advice, a school mark, an examination result or a professional decision.

Email support: lesegomohaule@gmail.com